Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property specifies the interval in hours after which open alerts are automatically closed, enhancing alert management. |
| What area does it affect? |
Event Management |
| What does the default mean? |
The default value is "168", which sets the baseline numeric behavior for this property. |
| When should you review it? |
Review this property when adjusting alert management strategies or addressing performance issues. |
Out of the box property record
Raw metadata from the property record.
| Property name |
evt_mgmt.alert_auto_close_interval |
| Sys ID |
e1b83912d71321008de76ccf6e61032f |
| Type |
integer |
| Application |
Global |
| Default value |
168 |
| Description |
Auto close interval (in hours), within which open alerts will be automatically closed; Setting the property to 0 will disable this feature but it is not recommended. |
| Updated |
2017-06-25 03:47:50 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... temporarily be ignored. • Do not use Acknowledge to mark an alert as needing attention. • Do not create alerts in any of these states: ◦Closed ◦OK ◦Open • The evt_mgmt.alert_auto_close_interval property automatically closes alerts after the specified period. Do not specify 0, as this value disables the feature and may lead to performance degradation. © 2026 ServiceNow, Inc. All rights ...
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