Property reference

evt_mgmt.alert_auto_close_interval

The evt_mgmt.alert_auto_close_interval property sets the time frame in hours for automatically closing open alerts. Admins should adjust this value to manage alert lifecycle effectively, ensuring alerts do not remain open indefinitely, which can impact system performance.

Default
168
Type
integer
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property specifies the interval in hours after which open alerts are automatically closed, enhancing alert management.
What area does it affect? Event Management
What does the default mean? The default value is "168", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when adjusting alert management strategies or addressing performance issues.

Out of the box property record

Raw metadata from the property record.

Property name evt_mgmt.alert_auto_close_interval
Sys ID e1b83912d71321008de76ccf6e61032f
Type integer
Application Global
Default value 168
Description Auto close interval (in hours), within which open alerts will be automatically closed; Setting the property to 0 will disable this feature but it is not recommended.
Updated 2017-06-25 03:47:50

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... temporarily be ignored. • Do not use Acknowledge to mark an alert as needing attention. • Do not create alerts in any of these states: ◦Closed ◦OK ◦Open • The evt_mgmt.alert_auto_close_interval property automatically closes alerts after the specified period. Do not specify 0, as this value disables the feature and may lead to performance degradation. © 2026 ServiceNow, Inc. All rights ...

More in evt_mgmt

Other properties in the same namespace.

All 117 properties in evt_mgmt →