Property reference

evt_mgmt.incident_closes_alert

The evt_mgmt.incident_closes_alert property determines whether resolving an incident will also close any associated alerts. This property is crucial for maintaining alert accuracy and ensuring that alerts do not remain open unnecessarily when incidents are resolved.

Default
true
Type
boolean
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It configures the system to automatically close alerts linked to resolved incidents, enhancing incident management efficiency.
What area does it affect? Event Management
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when adjusting incident and alert management workflows.

Out of the box property record

Raw metadata from the property record.

Property name evt_mgmt.incident_closes_alert
Sys ID 919ac313eb1211004d7763fba206febe
Type boolean
Application Global
Default value true
Description Resolving an incident closes the associated alerts
Updated 2014-01-21 10:25:53

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... an alert into maintenance Resolve an incident related to an alert When you resolve an incident that is associated with an alert, the alert can also close according to the evt_mgmt.incident_closes_alert property. Before you begin Role required: evt_mgmt_admin, evt_mgmt_operator, or evt_mgmt_user Procedure 1. Open an incident. 2. Click Resolve Incident. The corresponding alert is closed, resolved, or left alone as specified ...

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