Property reference

`glide.ais.genius_result.qna_mode`

The glide.ais.genius_result.qna_mode property specifies how factoid extraction is displayed in Q&A Genius Results. Admins should configure this setting to enhance the clarity and relevance of search results based on user queries.

Default: Not stated
Type: Not stated
Application: Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	This property determines the mode of factoid extraction for Q&A Genius Results, allowing for options like none, sentence, or snippet to control how answers are presented.
What area does it affect?	Q&A Genius Results
What does the default mean?	No default value is stated in the ServiceNow documentation.
When should you review it?	Review this property when configuring search result displays for improved user experience.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name	`glide.ais.genius_result.qna_mode`
Type	Not stated
Application	Not stated
Default value	Not stated
Description	Not stated

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context

Context preview Snippet 1

... the exact span of text within a longer extracted snippet that represents the answer to your question. Enabling factoid extraction To enable factoid extraction for Q&A Genius Results, set the glide.ais.genius_result.qna_mode system property to sentence or snippet. For details on setting this system property, see the Set the factoid extraction mode for Q&A Genius Results section. To learn about the effects ...

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