Property reference

glide.ais.global_searchable_filter.kb_knowledge

The glide.ais.global_searchable_filter.kb_knowledge property defines a filter for identifying knowledge base articles that are searchable on a global scale, independent of language. Administrators should review this setting to ensure relevant articles are accessible to users worldwide.

Default: Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property sets the criteria for which knowledge base articles are included in global search results, ensuring language barriers do not limit accessibility.
What area does it affect? Knowledge Base Search
What does the default mean? No default value is documented in this property record.
When should you review it? Review this property when updating knowledge base content or adjusting search capabilities.

Out of the box property record

Raw metadata from the property record.

Property name glide.ais.global_searchable_filter.kb_knowledge
Sys ID f1a60cfcff895110d869bf87d53bf125
Type string
Application Global
Default value
Description Filter condition to identify KB articles that will be searchable globally regardless of language
Updated 2024-05-25 04:29:30

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... Enable a global fallback locale for translated content. To enable users to search for knowledge articles in any language, you can define an encoded query as the value of the glide.ais.global_searchable_filter.kb_knowledge system property. Records that match this query are globally searchable, meaning they bypass the normal language filters and can be matched regardless of the search's language. As an example, a ...