SN System Properties Reference
Property reference

glide.approval_engine.change_task

The glide.approval_engine.change_task property determines the approval engine used for Change Request Tasks. Admins should review this setting to ensure the appropriate approval process is applied, impacting task management and workflow efficiency.

Default: process_guide Type: choice list Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property configures the approval engine for Change Request Tasks, allowing selection of different processing methods.
What area does it affect? Change Management
What does the default mean? The default value is "process_guide", which is the baseline setting used unless it is changed.
When should you review it? Review this property when adjusting approval workflows or optimizing task management processes.

Out of the box property record

Raw metadata from the property record.

Property name glide.approval_engine.change_task
Sys ID ab5ad8640a258102120921711dbd0fff
Type choice list
Application Global
Default value process_guide
Description Change Request Tasks approval engine:
Updated 2024-05-25 04:04:14

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... properties Administrators can use change properties to configure Change Management behavior. Navigate to Change > Administration > Change Properties to view and edit these properties. Change Management properties Name Description glide.approval_engine.change_task Change request tasks approval engine. • Type: choice list • Default value: process_guide glide.ui.risk_calculate_rule Change risk calculation method. Business rul • Type: choice list • Default value: ui_action For more ...
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