Property reference

glide.approval_engine.kb_knowledge_base_request

The glide.approval_engine.kb_knowledge_base_request property determines the approval engine used for the kb_knowledge_base_request table. Admins should configure this property based on their approval management strategy, particularly when integrating with Workflow or Process Guides.

Default: off Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property specifies whether to use Approval Rules, Process Guides, or disable the approval engine for knowledge base requests.
What area does it affect? Knowledge Base Approvals
What does the default mean? The default value is "off", which is the baseline setting used unless it is changed.
When should you review it? Review this property when setting up or modifying approval processes for knowledge base requests.

Out of the box property record

Raw metadata from the property record.

Property name glide.approval_engine.kb_knowledge_base_request
Sys ID ba9192001b1331008de2b9088f07133f
Type string
Application Global
Default value off
Description Approval engine to use for the kb_knowledge_base_request table. Valid options are: (blank) to use Approval Rules, 'process_guide' to use Process Guides and 'off' to turn off the approval engines for the table (set to 'off' when using Workflow to manage approvals).
Updated 2024-05-25 03:39:08