Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property controls the display of the Soft PIN enrollment option, affecting user access to enroll in Soft PIN authentication. |
| What area does it affect? |
Soft PIN Authentication |
| What does the default mean? |
The default value is "false", which means this behavior is disabled by default. |
| When should you review it? |
Review this property when configuring user authentication options or troubleshooting enrollment visibility issues. |
Out of the box property record
Raw metadata from the property record.
| Property name |
glide.auth_factors.softpin.enrollment.enabled |
| Sys ID |
179dd6773b33be50c3c00964c3e45a02 |
| Type |
boolean |
| Application |
Global |
| Default value |
false |
| Description |
Controls whether the Soft PIN enrollment option is visible to users in UI and Service Portal. When false, enrollment options are hidden but existing enrollments continue to authenticate. |
| Updated |
2026-03-30 10:00:00 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... Perform the following: • Administrator must enable Soft PIN on the instance before you can enroll. • Install Now Assist for Platform sn_genai_platform for activating AI voice agents and set glide.auth_factors.softpin.enrollment.enabled property to true. To know more, see Availability in Soft PIN authentication. • The user record must exist in the sys_user table. Procedure 1. Navigate to the Soft PIN enrollment ...
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