Property reference

glide.awa.filter_by_awa_skill

The glide.awa.filter_by_awa_skill property enables the use of the awa_skill table for filtering agent skill mapping queries. Admins should consider enabling this property to improve query efficiency and caching related to agent skills.

Default: false Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property allows the system to utilize the awa_skill table, enhancing the performance of agent skill mapping queries by leveraging cached references to cmn_skill.
What area does it affect? Agent skill mapping
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? Review this property when optimizing agent skill queries or troubleshooting performance issues.

Out of the box property record

Raw metadata from the property record.

Property name glide.awa.filter_by_awa_skill
Sys ID feeaadd17f261210d5c092a26c866551
Type boolean
Application Global
Default value false
Description Enable use and population of awa_skill table to filter agent skill mapping queries. awa_skill table stores references to cmn_skill table to allow for more efficient queries and caching.
Updated 2024-12-17 04:17:36

Sources

Official references and nearby text excerpts where this property appears.