Property reference

glide.bsm.too_many_children

The glide.bsm.too_many_children property sets the maximum number of nodes of the same CI type to display before virtual grouping is applied. Admins should review this setting to manage the visual complexity of maps effectively, as exceeding this limit results in node collapse.

Default: 10 Type: integer Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property determines how many nodes of a similar CI type can be displayed at the same level before they are grouped together to simplify the visual representation.
What area does it affect? Business Service Management
What does the default mean? The default value is "10", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when adjusting the display settings for CI maps or managing visual complexity.

Out of the box property record

Raw metadata from the property record.

Property name glide.bsm.too_many_children
Sys ID e0714b280a47035600811dfaf2ae96a0
Type integer
Application Global
Default value 10
Description <span style = 'font-family: Arial; font-size: 13px; color: #4a4a4a;'>Maximum number of nodes (of a similar CI type and at the same level) to display before applying virtual grouping. Nodes are collapsed for the map to meet this limit.<ul style='margin: 0px; padding-left:15px;'><li>Type: Integer</li><li>Default: 10</li><li>Range: Greater than 1</li></ul></span>
Updated 2024-05-25 04:40:05

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... the CI glyph color from orange to red when the number of tasks reaches this threshold. • Type: integer • Default value: 3 • Location: BSM Map > Map Properties glide.bsm.too_many_children Maximum number of child nodes to display. Nodes are collapsed for the map to meet this limit. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and ...
Documentation excerpt View supporting context
Context preview Snippet 2
... relationship link. A popup dialog allows you to define the relationship type. Expand Displays all CIs and components within a clustered node, or virtual groups (virtual nodes that appear when glide.bsm.too_many_children is reached). This option appears only if the node is a cluster node or a virtual group node. If Load More was previously used, then Expand reverts the results of ...