SN System Properties Reference
Property reference

glide.cache.size.com.snc.sla.sla_def_sla_breakdown_cache

The glide.cache.size.com.snc.sla.sla_def_sla_breakdown_cache property sets the maximum size of the SLA breakdown cache in ServiceNow. Administrators should review this setting to optimize performance and resource usage, especially in environments with high SLA activity.

Default: 1000 Type: integer Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the integer limit for the SLA breakdown cache size, impacting how SLA data is stored and retrieved.
What area does it affect? SLA Management
What does the default mean? The default value is "1000", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when adjusting cache settings for performance improvements or during system scaling.

Out of the box property record

Raw metadata from the property record.

Property name glide.cache.size.com.snc.sla.sla_def_sla_breakdown_cache
Sys ID 482807a173213300e289235f04f6a7e3
Type integer
Application Global
Default value 1000
Description
Updated 2024-05-25 03:38:58

Sources

Official references and nearby text excerpts where this property appears.