glide.cmdb.health.ci_ownership_field

ServiceNow property description:

Attribute in the [cmdb_ci] table that references the User or User Group table. CMDB Health Dashboard charts use this attribute to determine CIs’ ownership.

Attributes

  • Sys ID: f2e73287a32002105c01b6ae041e61ba
  • Type: string
  • Application: Global
  • Default value: managed_by_group
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AI generated property description:

The ServiceNow property glide.cmdb.health.ci_ownership_field defines which attribute in the cmdb_ci table is used to determine ownership of configuration items (CIs) for CMDB Health Dashboard reporting. Its default value is managed_by_group, meaning ownership is assessed based on the group responsible for managing the CI. Administrators can change this property to reference a different field, such as one pointing to an individual user or another ownership model, depending on organizational practices. The property directly affects how CMDB Health charts calculate accountability and data quality metrics, so misconfiguration may lead to inaccurate reporting. It is typically set during CMDB governance alignment to ensure CI ownership is tracked consistently with internal processes.

Source

Related property: glide.cmdb.query.execution_mode