glide.cmdb.health.staleness

ServiceNow property description:

If a configuration item is not updated for these number of days, it is considered a stale record

Attributes

  • Sys ID: 43203376eb0012007c94efc9a206fe89
  • Type: integer
  • Application: Global
  • Default value: 60
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AI generated property description:

The ServiceNow property `glide.cmdb.health.staleness` determines the number of days after which a configuration item (CI) is considered stale if it has not been updated. This property is crucial for maintaining the accuracy and reliability of the Configuration Management Database (CMDB) by identifying outdated records. When a CI surpasses the specified number of days without updates, it is flagged as stale, indicating that it may no longer reflect the current state of the IT environment. This helps in ensuring that the CMDB remains a trustworthy source of information for decision-making and operational processes. Adjusting this property allows organizations to tailor the staleness threshold to their specific needs and update frequencies.

Source

Related property: glide.cmdb.health.staleness_exclude_dependent_cis