Property reference

glide.cmdb_model.display_name.shorten

The glide.cmdb_model.display_name.shorten property generates a shorter display name for software models that include the manufacturer in their name. Admins may want to enable this property to improve readability and streamline user interfaces when dealing with lengthy model names.

Default: false Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property modifies the display name of software models by shortening it when the name contains the manufacturer, enhancing clarity.
What area does it affect? Configuration Management Database
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? Review this property when adjusting model display settings or improving user interface clarity.

Out of the box property record

Raw metadata from the property record.

Property name glide.cmdb_model.display_name.shorten
Sys ID 47351e72d7131100bbc783e80e61034b
Type boolean
Application Global
Default value false
Description Generate shorter software model display name if the model name contains the manufacturer
Updated 2024-05-25 04:25:03

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... 2. In the Model categories field, select Vaccine) 3. On the form, fill in the fields) Model form Field Description Display name Name of the model) A system property called glide.cmdb_model.display_name.shorten controls how software model display names are generated) Manufacturer The company that built the model) Name The manufacturer-assigned name of the model or abstract name specified by the model manager, ...
Documentation excerpt View supporting context
Context preview Snippet 2
... company names, product names, and logos may be trademarks of the respective companies with which they are associated. 1016 Field Description Display name Name of the model. The system property glide.cmdb_model.display_name.shorten controls how software model display names are generated. Users with the admin role can configure this property. The default format is publisher + product + version + edition + platform ...
Documentation excerpt View supporting context
Context preview Snippet 3
... cannot administer all aspects of software models. 2. Click New. 3. Complete the form. Software model fields Field Description Display name [Read-only] Name of the model. A system property called glide.cmdb_model.display_name.shorten controls how software model display names are generated. Administrators can configure the property. Manufacturer The company that built the model. Name The manufacturer-assigned name of the model or an abstract ...
Documentation excerpt View supporting context
Context preview Snippet 4
... the health auditing process each time they run. This logging helps debugging if there is a failure. • Type: string • Default value: error • Location: System Property [sys_properties] table glide.cmdb_model.display_name.shorten If true, generates shorter display names for product models if the name of the product model contains the manufacturer name. • Type: true | false • Default value: false • ...
Documentation excerpt View supporting context
Context preview Snippet 5
... > Facility Models. 3. Select New. 4. On the Details tab, fill in the fields. Facility Model form Field Description Display name Name that appears for the facility model. The glide.cmdb_model.display_name.shorten system property controls how display names are generated for the equipment holder model. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are ...