glide.connect.enabledThe glide.connect.enabled property disables the legacy chat feature on the Incident form. Admins should review this setting to manage user access to chat functionalities, especially if the Chat plugin is enabled.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property controls the visibility of the 'Create or Join Chat Room' link on the Incident form based on the Chat plugin status. |
|---|---|
| What area does it affect? | Incident management |
| What does the default mean? | The default value is "true", which means this behavior is enabled by default. |
| When should you review it? | Review this property when configuring chat features or troubleshooting user access. |
Raw metadata from the property record.
| Property name | glide.connect.enabled |
|---|---|
| Sys ID | 180924409f2212005cec3b8eb42e7000 |
| Type | boolean |
| Application | Global |
| Default value | true |
| Description | Disable the legacy chat "Create or Join Chat Room" link on the Incident form (Must have Chat plugin enabled to see link) |
| Updated | 2024-05-25 05:06:14 |