SN System Properties Reference
Property reference

glide.connect.enabled

The glide.connect.enabled property disables the legacy chat feature on the Incident form. Admins should review this setting to manage user access to chat functionalities, especially if the Chat plugin is enabled.

Default: true Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property controls the visibility of the 'Create or Join Chat Room' link on the Incident form based on the Chat plugin status.
What area does it affect? Incident management
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when configuring chat features or troubleshooting user access.

Out of the box property record

Raw metadata from the property record.

Property name glide.connect.enabled
Sys ID 180924409f2212005cec3b8eb42e7000
Type boolean
Application Global
Default value true
Description Disable the legacy chat "Create or Join Chat Room" link on the Incident form (Must have Chat plugin enabled to see link)
Updated 2024-05-25 05:06:14

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... to specific roles, consider updating the role requirements for Connect modules and other access points. • Type : string • Default value: <empty> • Location: Collaborate > Administration > Properties glide.connect.enabled Hides the Create or Join Chat Room related link, which appears on the Incident form when legacy chat is enabled. Legacy chat and Connect Chat should not be used concurrently ...
Additional source link Another external reference for this property
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