Property reference

glide.cost_mgmt.service_allocation.method

The glide.cost_mgmt.service_allocation.method property determines how allocation costs are calculated for business services to cost centers. Admins should review this setting to ensure accurate cost recovery based on either total or allocated units.

Default
all_units
Type
choice list
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property specifies whether allocation costs are calculated using total units or only allocated units, impacting how costs are distributed among cost centers.
What area does it affect? Cost Management
What does the default mean? The default value is "all_units", which is the baseline setting used unless it is changed.
When should you review it? Review this property when configuring cost allocation methods or during financial audits.

Out of the box property record

Raw metadata from the property record.

Property name glide.cost_mgmt.service_allocation.method
Sys ID ba53d976c0a80a64766cbd8cf76cdc08
Type choice list
Application Global
Default value all_units
Description When calculating business service to cost center allocation costs, should it be based on total units or only allocated units. For example, if the service supports 100 units but only has 50 units allocated, and cost center ABC is allocated 25 units. Using "All units" method will result in an allocation cost of 25/100, or 25% of the total cost of the service. In this case we will track unallocated costs separately. Using "Allocation units" method will result in an allocation cost of 25/50, or 50% of the total cost of the service. In this case all costs are allocated (recovered).
Updated 2010-04-01 10:12:34

Sources

Official references and nearby text excerpts where this property appears.

Context preview Snippet 1
... troubleshooting because it can generate a large number of log records. glide.cost_mgmt.process_task_cis Creates expense lines to affected configuration items when creating a task expense line. The default value is false. glide.cost_mgmt.service_allocation.method Defines if business service to cost center allocation costs © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks ...
Context preview Snippet 2
... (Cost Management plugin) Creates expense lines affected configuration items when creating a task expense line. • Type: true | false • Default value: false • Location: System Property [sys_properties] table glide.cost_mgmt.service_allocation.method (Cost Management plugin) Defines whether business service to cost center allocation costs should be calculated based on total units or allocated units. For example, if the service supports 100 units ...

More in glide.cost_mgmt

Other properties in the same namespace.

All 5 properties in glide.cost_mgmt →