Property reference

`glide.db.truncate_utf8`

The glide.db.truncate_utf8 property determines how request data is truncated during persistence. Setting it to true ensures truncation occurs at UTF-8 byte boundaries, which is safer for multi-byte characters, while the default behavior truncates at character boundaries.

Default: Not stated
Type: boolean
Application: Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	This property configures the truncation behavior for large request payloads, allowing for safer handling of multi-byte characters in the database.
What area does it affect?	Database request handling
What does the default mean?	No default value is stated in the ServiceNow documentation.
When should you review it?	Review this property when adjusting limits for large API request payloads or addressing data truncation issues.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name	`glide.db.truncate_utf8`
Type	boolean
Application	Not stated
Default value	Not stated
Description	Not stated

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context

Context preview Snippet 1

... column length to prevent data loss" Data type: String was_truncated Flag that indicates whether request data was truncated during persistence. You can change the default number of characters supported using glide.db.truncate_utf8 system property as described in the Additional information section. Valid values: • true: Request data was truncated during persistence. • false: Request data was not truncated during persistence. © 2026 ...

Brazil docs View supporting context

Context preview Snippet 2

... characters. When truncation occurs, a was_truncated flag is set to true in the API response, with details provided in the truncation_message field. You can adjust the default limit using the glide.db.truncate_utf8 system property. • Coverage data is subject to database field length constraints. Fields affected include test_suite_results, test_results, and metadata_info JSON arrays. • Code coverage only includes code executed by the ...

More in `glide.db`

Other properties in the same namespace.

glide.db.separation.field This property controls whether the company separation feature is active, allowing for proper management of dom glide.db.soft_join_cap This property limits the number of joins in database queries, impacting how the system constructs and executes glide.db.stats When enabled, this property logs queries that exceed the duration specified by glide.db.stats.threshold, helpi glide.db.stats.threshold This property defines the maximum execution time for database queries to be logged as slow, aiding in performa glide.db.unreferenced_record_cleaner.disabled_tables This property defines a comma-separated list of tables that the unreferenced record cleaner will ignore during glide.db.unreferenced_record_cleaner.enable_advanced_ui This property allows internal teams to access advanced configuration options for unreferenced record cleaner r glide.db.unreferenced_record_cleaner.enabled_tables This property defines a comma-separated list of tables that the unreferenced record cleaner will process, allo glide.db.upgrade.log.save_to_db.enabled This property enables the saving of upgrade log messages to the database, facilitating access to upgrade logs

All 59 properties in glide.db →