Property reference

glide.email.forward_from_prefix

The glide.email.forward_from_prefix property specifies keywords used to identify forwarded emails by matching them against the email body. Admins should configure this property to ensure proper classification of forwarded messages, especially when dealing with multiple languages or custom formats.

Default: Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines specific keywords that the system uses to recognize forwarded emails in the body text, enhancing email processing accuracy.
What area does it affect? Email processing
What does the default mean? No default value is documented in this property record.
When should you review it? Review this property when configuring email handling or troubleshooting email classification issues.

Out of the box property record

Raw metadata from the property record.

Property name glide.email.forward_from_prefix
Sys ID 036311037f023100b6c6108c3ffa910b
Type string
Application Global
Default value
Description When determining if an email is a forward, this field is used to match against something in the body. This traditionally was "from:", but can include other words or words in other languages, each separated by commas. For instance "from:,da:" would search for either "from:" or "da:". Either would allow the email to be classified as a forward. Leaving the field blank, means no search will occur, and the software will not require anything in the body for matching a forward.
Updated 2024-05-25 03:38:52