glide.email.forward_subject_prefix

ServiceNow property description:

Identify email as a forward by these subject prefixes

Attributes

  • Sys ID: ea59d17aeb410100469a20425206fe24
  • Type: string
  • Application: Global
  • Default value: fw:,fwd:
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AI generated property description:

The ServiceNow property `glide.email.forward_subject_prefix` is used to identify emails that are forwarded based on specific subject prefixes. This property helps the system recognize and process forwarded emails correctly by looking for predefined prefixes in the email subject line. According to the provided documentation, this setting is part of the inbound email action processing, which allows the system to handle different types of email interactions, such as creating or updating records. By configuring this property, administrators can ensure that forwarded emails are appropriately categorized and managed within the ServiceNow platform. This enhances the accuracy and efficiency of email-based workflows and notifications.

Source

Related property: glide.email.reply_subject_prefix