glide.email.override.url The glide.email.override.url property sets a custom URL for links in emails instead of the default instance URL. Admins should configure this property to ensure that email recipients are directed to the correct location within the application.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property specifies a URL that replaces the instance URL in email links, ensuring users navigate to the intended page. |
|---|---|
| What area does it affect? | Email notifications |
| What does the default mean? | No default value is documented in this property record. |
| When should you review it? | Review this property when configuring email templates or changing instance URLs. |
Raw metadata from the property record.
| Property name | glide.email.override.url |
|---|---|
| Sys ID | 9c0fadd497210100715a390ddd297583 |
| Type | string |
| Application | Global |
| Default value | Not set |
| Description | Sets the URL to use in emailed links in place of the instance URL. The URL should end with 'nav_to.do" |
| Updated | 2024-05-25 05:05:32 |
Official references and nearby text excerpts where this property appears.
glide.emailOther properties in the same namespace.
glide.email.max_provision_attempts
This property defines the limit on how many times ServiceNow will attempt to provision email accounts, helping
glide.email.name_split
It specifies the character that separates first and last names in email addresses, enabling the system to matc
glide.email.outbound.max_attachment_count
This property defines the upper limit for attachments in outbound emails, with a default value of 30.
glide.email.outbound.max_total_attachment_size_bytes
This property defines the maximum combined size in bytes for attachments sent in outbound emails, with any att
glide.email.provision_endpoint
This property defines the endpoint URL used for provisioning email accounts in ServiceNow, impacting how email
glide.email.provision_retry_duration
It defines the wait time in seconds before retrying a failed email provisioning request.
glide.email.read.active
This property activates the email receiving feature, allowing ServiceNow to handle incoming emails.
glide.email.reply_subject_prefix
This property configures the subject line prefixes that indicate an email is a reply, affecting how replies ar