Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property configures the recovery of specific sysevent states from the virtual_agent queue during node crashes, ensuring system resilience. |
| What area does it affect? |
Virtual Agent Queue Management |
| What does the default mean? |
The default value is "process.=ready", which is the baseline setting used unless it is changed. |
| When should you review it? |
Review this property when configuring recovery options or after a node crash to optimize system performance. |
Out of the box property record
Raw metadata from the property record.
| Property name |
glide.events.stuck_states.virtual_agent |
| Sys ID |
b51ad5afc7fc2110967a34c91dc26036 |
| Type |
string |
| Application |
Global |
| Default value |
process.=ready |
| Description |
This sysprop defines the sysevent states that will be recovered from "virtual_agent" queue in the case of a node crash. Format should be in the format as below.
Property name: glide.events.stuck_states.<queue_name>
Property value: stuck_state=recovered_state,stuck_state2=recovered_state |
| Updated |
2024-05-25 03:39:07 |
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