SN System Properties Reference
Property reference

glide.geolocation.rush.travel.buffer

The glide.geolocation.rush.travel.buffer property adds a percentage to all rush hour travel times. This adjustment helps ensure accurate scheduling for agents during peak traffic periods, making it essential for effective auto-routing.

Default: 0 Type: integer Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It configures a percentage increase to travel times specifically during rush hours, impacting how schedules are calculated for agents.
What area does it affect? Geolocation and Scheduling
What does the default mean? The default value is "0", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when adjusting travel time calculations for rush hour scheduling.

Out of the box property record

Raw metadata from the property record.

Property name glide.geolocation.rush.travel.buffer
Sys ID 2cda1922df21110068c383f36bf263a6
Type integer
Application Global
Default value 0
Description Percentage to add to all rush hour travel times
Updated 2013-12-12 11:31:34

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... value: 200 For an explanation of how location tracking works, using both the frequency and criteria properties, see the section How location tracking works, at the end of the table. glide.geolocation.rush.travel.buffer Percentage to add to all rush hour travel times. The system uses this percentage to calculate schedules when auto-routing an agent. Use this property when both morning and evening rush ...