Property reference

`glide.gig.enable`

The glide.gig.enable property acts as a master switch for the GIG client in the ServiceNow instance. When enabled, it allows app nodes to connect to GIG gateway endpoints, while disabling it routes traffic through the legacy path.

Default: false
Type: boolean
Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	This property controls the activation of the GIG client, determining whether app nodes connect to GIG gateway endpoints or revert to legacy routing.
What area does it affect?	GIG Client Configuration
What does the default mean?	The default value is "false", which means this behavior is disabled by default.
When should you review it?	Review this property when configuring network routing or troubleshooting connectivity issues.

Out of the box property record

Raw metadata from the property record.

Property name	`glide.gig.enable`
Sys ID	`f9283b16ff010310f0b8ffffffffffaa`
Type	boolean
Application	Global
Default value	`false`
Description	Master switch for the GIG (Glide Internet Gateway) client on this instance. When true, app nodes establish and maintain connections to the configured GIG gateway endpoints. Setting it to false shuts down the GIG client and routes traffic through the legacy path instead. Changes take effect at runtime via a property listener — no restart required.
Updated	2026-06-04 17:57:31

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context

Context preview Snippet 1

... The JVM doesn't exit cleanly. Non- daemon threads from the gateway fixed thread pool remain alive because Glide.destroy() never calls into JettyClientManager to tear down GIG resources. 1. Enable GIG (glide.gig.enable=true) with valid glide.gig.client.endpoints so the gateway connection and gateway fixed thread pool become active. 2. Shut down the Glide servlet (Tomcat stop / graceful JVM shutdown). Observe that the JVM ...

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