SN System Properties Reference
Property reference

glide.help.default.page

The glide.help.default.page property sets the default URL for the help icon when no specific help context is provided. Admins should review this setting to ensure users are directed to the appropriate documentation or support resources.

Default: http://docs.servicenow.com/ Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the fallback URL for the help icon, directing users to a specified help page when no context is available.
What area does it affect? Help and Documentation
What does the default mean? The default value is "http://docs.servicenow.com/", which is the baseline setting used unless it is changed.
When should you review it? Review this property when updating help resources or changing documentation links.

Out of the box property record

Raw metadata from the property record.

Property name glide.help.default.page
Sys ID 2954597e0a0a0ba85c07695c19d30e66
Type string
Application Global
Default value http://docs.servicenow.com/
Description The default URL the help icon directs to when no help context is specified.
Updated 2024-05-25 03:59:54

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... 100 ms • Location: System Properties glide.hd.payload_multi_page.discolog.mutex_max_spins The number of times the Discovery log is checked before giving up. • Type: integer • Default value: 600 • Location: System Properties glide.help.default.page Sets the overall help URL for the system if you are using context-sensitive help. This URL is used when there is not any context-sensitive help available for the form, list, ...
Documentation excerpt View supporting context
Context preview Snippet 2
... context-sensitive help properties, navigate to sys_properties.list and filter by Name. You can edit a property value from the list or by opening the property record. Property Name Description Default Value glide.help.default.page The default URL the help icon directs to when no help context is specified. This is the base URL of the ServiceNow help system and opens to the welcome page. ...
Additional source link Another external reference for this property
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