Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property defines the expiration time for the mutex lock used by the identification engine, impacting how long the system waits before timing out. |
| What area does it affect? |
Identification Engine |
| What does the default mean? |
No default value is stated in the ServiceNow documentation. |
| When should you review it? |
Review this property when encountering lock timeout errors or during performance tuning. |
Property record
Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.
| Property name |
glide.identification_engine.mutex_expiration_time |
| Type |
Not stated |
| Application |
Not stated |
| Default value |
Not stated |
| Description |
Not stated |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... Message Description and Resolution Failed to acquire synchronization lock for xyz Description: Failed to acquire the system mutex lock. Resolution: Increase the mutex expiration time by adding the system property glide.identification_engine.mutex_expiration_time and setting to an integer value that is greater than the default value (15 min). Error- MULTIPLE_DUPLICATE_RECORDS Message Description and Resolution Found duplicate records in table [xyz] using fields [abc] ...
More in glide.identification_engine
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All 28 properties in glide.identification_engine →