Property reference

glide.identification_engine.mutex_expiration_time

The glide.identification_engine.mutex_expiration_time property sets the duration for which a mutex lock remains active. Adjusting this time can help prevent lock timeout errors when the system is processing duplicate records.

Default
Not stated
Type
Not stated
Application
Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the expiration time for the mutex lock used by the identification engine, impacting how long the system waits before timing out.
What area does it affect? Identification Engine
What does the default mean? No default value is stated in the ServiceNow documentation.
When should you review it? Review this property when encountering lock timeout errors or during performance tuning.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name glide.identification_engine.mutex_expiration_time
Type Not stated
Application Not stated
Default value Not stated
Description Not stated

Sources

Official references and nearby text excerpts where this property appears.

Context preview Snippet 1
... Message Description and Resolution Failed to acquire synchronization lock for xyz Description: Failed to acquire the system mutex lock. Resolution: Increase the mutex expiration time by adding the system property glide.identification_engine.mutex_expiration_time and setting to an integer value that is greater than the default value (15 min). Error- MULTIPLE_DUPLICATE_RECORDS Message Description and Resolution Found duplicate records in table [xyz] using fields [abc] ...

More in glide.identification_engine

Other properties in the same namespace.

All 28 properties in glide.identification_engine →