glide.impact.central_instanceThe glide.impact.central_instance property specifies the URL for the central instance of ServiceNow's Impact service. Admins should review this setting to ensure proper connectivity and functionality of impact-related features within their environment.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property defines the endpoint for the Impact service, impacting how the system interacts with external support resources. |
|---|---|
| What area does it affect? | Impact service configuration |
| What does the default mean? | The default value is "https://impact.servicenow.com". |
| When should you review it? | Review this property when configuring or troubleshooting impact service connectivity. |
Raw metadata from the property record.
| Property name | glide.impact.central_instance |
|---|---|
| Sys ID | 79e2dbf9b8414a4796a5ec1e975d017d |
| Type | |
| Application | |
| Default value | https://impact.servicenow.com |
| Description | |
| Updated | 2025-08-21 15:11:09 |