glide.inbound.rfc6530.supported.encoding.formats

ServiceNow property description:

This property holds the list of encoding formats that we need to support if RFC6530 support is enabled and if from address is encoded in any of the mentioned formats.

Attributes

  • Sys ID: 974eae8d432102108ad0b82689b8f23b
  • Type: string
  • Application: Global
  • Default value: ISO-8859-1,ISO-8859-8,ISO-8859-15
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AI generated property description:

The ServiceNow property glide.inbound.rfc6530.supported.encoding.formats defines the list of character encoding formats supported for inbound email addresses when RFC 6530 Email Address Internationalization is enabled. Its default value is ISO-8859-1,ISO-8859-8,ISO-8859-15, which covers common Western European and Hebrew encodings. When an inbound email’s "from" address is encoded using one of the listed formats, the system can correctly interpret and process it. Administrators may update this property to include additional encodings if their organization expects email traffic with broader international character sets. Misconfiguration or omission of required encodings may lead to failed processing of inbound messages from certain locales.

Source

Related property: glide.kmf.customer_level_encrypter.enabled