glide.knowman.async_view_updateThe glide.knowman.async_view_update property enables asynchronous updates for the view count on knowledge articles. This improves scalability, but view counts may not reflect immediately, which is important for administrators managing knowledge article metrics.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | When enabled, this property allows the system to update knowledge article view counts asynchronously, enhancing performance during high traffic. |
|---|---|
| What area does it affect? | Knowledge Management |
| What does the default mean? | The default value is "false", which means this behavior is disabled by default. |
| When should you review it? | Review this property when optimizing performance for knowledge article access or when view count accuracy is critical. |
Raw metadata from the property record.
| Property name | glide.knowman.async_view_update |
|---|---|
| Sys ID | 5d9ef18a90746210f877797bb14176a9 |
| Type | boolean |
| Application | Global |
| Default value | false |
| Description | When set to true, updates the view count on knowledge articles asynchronously instead of sequentially for scaling purposes. View count may not update instantly and may be scheduled for update at a later time. |
| Updated | 2025-04-10 11:23:07 |