glide.knowman.attach.fields The glide.knowman.attach.fields property specifies which field to copy article content into when attaching articles to incidents, problems, or catalog tasks. Admins should review this setting to ensure that articles are correctly linked to the desired fields in their records.
commentsThe answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property allows the configuration of fields for copying article content when attaching to specific tables, facilitating better documentation and record-keeping. |
|---|---|
| What area does it affect? | Knowledge Management |
| What does the default mean? | The default value is "comments", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when configuring article attachments or modifying record structures. |
Raw metadata from the property record.
| Property name | glide.knowman.attach.fields |
|---|---|
| Sys ID | ed681c370a0a0a6f006c0b3de776161c |
| Type | string |
| Application | Global |
| Default value | comments |
| Description | When attaching an article to an incident, problem, or catalog task, copy the article content into the following field. You can specify a separate field for each table you want to attach articles to as a comma-separated list. Use dot walking to copy the article content into related records. If a specified field does not exist, that field is ignored. |
| Updated | 2024-05-25 03:58:26 |
Official references and nearby text excerpts where this property appears.
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