SN System Properties Reference
Property reference

glide.knowman.block_access_with_no_user_criteria

This property denies access to a knowledge base if no user criteria are specified for reading or contributing. Administrators should be aware of this setting to ensure appropriate access control for knowledge base content.

Default: true Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It blocks access to a knowledge base when the Can Read or Can Contribute user criteria are not defined.
What area does it affect? Knowledge Base Access
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when configuring knowledge base access permissions.

Out of the box property record

Raw metadata from the property record.

Property name glide.knowman.block_access_with_no_user_criteria
Sys ID b8a2fb1acbb400108ad442fcf7076d9d
Type boolean
Application Global
Default value true
Description Deny access to a knowledge base when either Can Read or Can Contribute user criteria list for the knowledge base isn't specified.
Updated 2024-08-02 00:44:50

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... knowledge base. Configure access to OT knowledge bases for unauthenticated users. Reviews the OT knowledge bases that are accessible to unauthenticated users. Access is based on the user criteria and glide.knowman.block_access_with_no_user_criteria property settings. Assign knowledge workflows to an OT knowledge base. Assigns different knowledge workflows to each OT knowledge base for the publishing and retiring processes. © 2026 ServiceNow, Inc. All ...
Documentation excerpt View supporting context
Context preview Snippet 2
... may be trademarks of the respective companies with which they are associated. 227 Documentation Updates This property is being used in the functionality of knowledge record user criteria security. If "glide.knowman.block_access_with_no_user_criteria" is not set to the recommended value of "true", then knowledge bases without can read or can contribute user criteria become readable and writable by all users. • Security Risk ...
Documentation excerpt View supporting context
Context preview Snippet 3
... access to a knowledge base and its article flowchart When either Cannot Contribute isn’t set or a user doesn’t match Cannot Contribute and additionally Can Contribute is not set, the glide.knowman.block_access_with_no_user_criteria property value is further evaluated to determine contribute access, as explained in the following table. Contribute access to a knowledge base when user criteria for a knowledge base aren't set ...
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