Property reference

glide.knowman.count_helpful_feedback

The glide.knowman.count_helpful_feedback property determines whether user feedback is counted as helpful. Admins should review this setting to manage how feedback influences knowledge management metrics and user experience.

Default: false Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This boolean property enables or disables the counting of user feedback as helpful within the knowledge management system.
What area does it affect? Knowledge Management
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? Review this property when adjusting feedback metrics or improving user engagement strategies.

Out of the box property record

Raw metadata from the property record.

Property name glide.knowman.count_helpful_feedback
Sys ID 6724c7f1c74730108ad4010703c2603e
Type boolean
Application Global
Default value false
Description
Updated 2024-05-25 03:39:01

Sources

Official references and nearby text excerpts where this property appears.