glide.knowman.default_keyword

AI generated property description:

The ServiceNow property `glide.knowman.default_keyword` is used to specify a default keyword for retrieving pinned articles in the Knowledge Management module. According to the provided documentation, pinned articles are those that are highlighted or given priority in search results to ensure they are easily accessible to users. By setting a default keyword, administrators can streamline the process of identifying and displaying these important articles. This property helps in maintaining consistency and efficiency in knowledge management practices by ensuring that certain articles are always prioritized based on the predefined keyword.

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