Property reference

glide.knowman.enable_article_replacement_on_retire

The glide.knowman.enable_article_replacement_on_retire property allows the system to provide a replacement article when an article is retired. Admins should care about this setting to ensure users have access to relevant information even when original articles are no longer active.

Default: true Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property activates the feature that offers a replacement article for any retired article, enhancing user experience by maintaining access to related content.
What area does it affect? Knowledge Management
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when managing knowledge articles and their lifecycle.

Out of the box property record

Raw metadata from the property record.

Property name glide.knowman.enable_article_replacement_on_retire
Sys ID 711dad9fc3110110c92609c77d40dd2e
Type boolean
Application Global
Default value true
Description This property enables the functionality of providing a replacement article to a retired article.
Updated 2024-05-25 04:02:49

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... the page displays the message Knowledge record not found. • Article with replacement returns a 301 code. • Article without any replacement returns a 404 code. • By default, the glide.knowman.enable_article_replacement_on_retire system property is set to true to give a replacement article for a retired article. The setup to redirect an article to a replacement article is set by default. © ...