glide.knowman.enable_km_subscription.roles

ServiceNow property description:

List of roles (comma-separated) who can have subscription feature:

Attributes

  • Sys ID: a342576067e03200d358bb2d07415aeb
  • Type: string
  • Application: Global
  • Default value: knowledge
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AI generated property description:

The ServiceNow property glide.knowman.enable_km_subscription.roles specifies which user roles are permitted to use the knowledge subscription feature. Its default value is knowledge, meaning only users with the knowledge role can subscribe to knowledge bases, categories, or articles. Administrators can extend this list with additional roles to broaden access or restrict it further to limit who receives update notifications. Expanding the roles increases user engagement with knowledge content, while narrowing them helps control communication flow and reduce unnecessary notifications. This property is typically configured to align subscription access with organizational knowledge management policies and role-based access controls.

Source

Related property: glide.knowman.enable_km_subscription.workflow_state