glide.knowman.enable_view_as_user

ServiceNow property description:

Enable searching and viewing a user's article as another permitted user (e.g. manager)

Attributes

  • Sys ID: 571ae24653f9011060feddeeff7b1200
  • Type: true | false
  • Application: Global
  • Default value: false
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AI generated property description:

The ServiceNow property `glide.knowman.enable_view_as_user` allows users with the appropriate permissions, such as managers, to search for and view knowledge articles as if they were another user. This feature is particularly useful in scenarios where a manager needs to see what information is available to their direct reports or other team members. By enabling this property, the system provides a more accurate representation of the knowledge base from the perspective of different users, ensuring that managers can effectively support their team. This capability enhances the overall user experience by allowing for tailored content visibility and access control. The property is part of the broader functionality aimed at improving employee service management and knowledge sharing within an organization.

Source

Related property: glide.knowman.use_document_viewer