SN System Properties Reference
Property reference

glide.knowman.enable_view_as_user

The glide.knowman.enable_view_as_user property allows users to search for and view articles as if they were another permitted user, such as a manager. Admins may need to enable this feature to facilitate better oversight and support for user-specific content.

Default: false Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property enables the functionality for users to view articles from the perspective of another user, enhancing collaborative support and management capabilities.
What area does it affect? Knowledge Management
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? Review this property when configuring user permissions or enhancing knowledge article accessibility.

Out of the box property record

Raw metadata from the property record.

Property name glide.knowman.enable_view_as_user
Sys ID 571ae24653f9011060feddeeff7b1200
Type boolean
Application Global
Default value false
Description Enable searching and viewing a user's article as another permitted user (e.g. manager)
Updated 2024-05-25 04:25:12

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... to help managers guide their team members by viewing articles as seen by their direct reports on the Manager Hub. Before you begin Role required: admin Note: • Change the glide.knowman.enable_view_as_user default value to True for the View as feature to work. The default value for this system property is False. • Update the portal system ID for ec_portal_viewas_association system property, ...
Documentation excerpt View supporting context
Context preview Snippet 2
... sysparm_number paramete sys_kb_id parameter. • Type: string • Default value: None • Location: System Properti Note: If there are mult delimit their sys_ids by c View article as another user (glide.knowman.enable_view_as_user) Set the property to true to an article as another authori • Type: true | false • Default value: false • Location: System Properti (glide.knowman.serviceportal.seo_user_agent) This property contains the b ...
Additional source link Another external reference for this property
Open reference