glide.knowman.feedback.enable_actionable_feedback_for_rating

ServiceNow property description:

Create actionable feedback task when an article is rated at or lower than this value. 0 or no value indicates that actionable feedback tasks are not enabled for Rating type feedback. [Note: This property is applicable to portal and workspace only.]

Attributes

  • Sys ID: b9bde13e53730300cc376512a2dc34bb
  • Type: integer
  • Application: Global
  • Default value: nan
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AI generated property description:

The ServiceNow property `glide.knowman.feedback.enable_actionable_feedback_for_rating` is used to enable or disable actionable feedback for knowledge article ratings. When this property is set to true, users can provide detailed feedback on knowledge articles, which can then be reviewed and acted upon by knowledge managers. This feature enhances the feedback mechanism by allowing users to specify what they liked or disliked about an article, making it easier for knowledge managers to improve content quality. The property is part of the Knowledge Management module and is configurable through the system properties. For more detailed steps on verifying feedback tasks, refer to the provided documentation link.

Source

Related property: glide.knowman.feedback.enable_actionable_feedback_for_flag