SN System Properties Reference
Property reference

glide.knowman.feedback.enable_actionable_feedback_for_rating

This property enables the creation of actionable feedback tasks when an article receives a rating at or below a specified threshold. Admins should review this setting to ensure that feedback mechanisms are active and effective for improving content quality.

Default: Type: integer Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It configures the threshold for generating actionable feedback tasks based on article ratings, allowing for targeted improvements in content.
What area does it affect? Knowledge Management
What does the default mean? No default value is documented in this property record.
When should you review it? Review this property when adjusting feedback mechanisms for article ratings in the portal or workspace.

Out of the box property record

Raw metadata from the property record.

Property name glide.knowman.feedback.enable_actionable_feedback_for_rating
Sys ID b9bde13e53730300cc376512a2dc34bb
Type integer
Application Global
Default value
Description Create actionable feedback task when an article is rated at or lower than this value. 0 or no value indicates that actionable feedback tasks are not enabled for Rating type feedback. [Note: This property is applicable to portal and workspace only.]
Updated 2024-05-25 05:09:28