SN System Properties Reference
Property reference

glide.knowman.feedback.enable_explicit_feedback

The glide.knowman.feedback.enable_explicit_feedback property determines whether feedback tasks are generated based on user-submitted reasons for negative feedback. Setting this property to true ensures that only valid feedback prompts the creation of tasks, which can enhance the quality of feedback received.

Default: false Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property enables the creation of feedback tasks only when users provide a valid reason for negative feedback, improving the relevance of feedback collected.
What area does it affect? Feedback Management
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? Review this property when adjusting feedback collection processes or improving user engagement strategies.

Out of the box property record

Raw metadata from the property record.

Property name glide.knowman.feedback.enable_explicit_feedback
Sys ID 2f15529253123010733addeeff7b1278
Type boolean
Application Global
Default value false
Description When set to true, feedback tasks are created only if user submits proper reason for negative feedback
Updated 2024-05-25 03:38:56