Property reference

glide.knowman.import.max_document_size

The glide.knowman.import.max_document_size property sets the maximum allowable size for a single document in knowledge imports, measured in megabytes. Admins should monitor this setting to ensure it aligns with their document management needs and prevents import failures due to size restrictions.

Default: 30 Type: integer Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the maximum size limit for individual doc/docx files during knowledge imports, defaulting to 30 megabytes.
What area does it affect? Knowledge Management
What does the default mean? The default value is "30", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when adjusting document size limits for knowledge imports or troubleshooting import issues.

Out of the box property record

Raw metadata from the property record.

Property name glide.knowman.import.max_document_size
Sys ID 164d6400c30102000295b348b1d3aed4
Type integer
Application Global
Default value 30
Description Maximum single doc/docx size in knowledge import, in megabytes.
Updated 2024-05-25 03:38:53

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... and if: • An article is associated w There are article want to retire th • No article is associated w Are you sure you Determines the recommended document size (glide.knowman.import.max_document_size) Enables you to set the recomm document. By default, the value © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or ...