SN System Properties Reference
Property reference

glide.knowman.max_comments_per_user_daily

The glide.knowman.max_comments_per_user_daily property sets a limit on the number of feedback entries a user can submit for articles each day. Admins may adjust this setting to control user engagement and prevent spam in feedback submissions.

Default: Type: integer Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the daily cap on article feedback submissions, including comments and ratings, for individual users.
What area does it affect? Knowledge Management
What does the default mean? No default value is documented in this property record.
When should you review it? Review this property when adjusting user feedback policies or managing content quality.

Out of the box property record

Raw metadata from the property record.

Property name glide.knowman.max_comments_per_user_daily
Sys ID 5187fa7dd7612200efc000285e610385
Type integer
Application Global
Default value
Description The maximum number of article feedback (comments, ratings, helpful and flagging) a user can provide in a day. If no value is defined, then no restrictions are applied to the number of feedbacks that the user can provide.
Updated 2024-05-25 03:38:59

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... display feedback on knowledge articles. • Type: true|false • Default value: false • Location: System Properties Determines the maximum number of knowledge article feedbacks that user can post per day (glide.knowman.max_comments_per_user_daily). Enter the value to define the maximum feedback day. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks ...