SN System Properties Reference
Property reference

glide.knowman.section_sort_direction

The glide.knowman.section_sort_direction property determines the sort order of sections within the Knowledge Base. By default, sections are sorted in descending order, which affects how users view and access knowledge articles.

Default: descending Type: choice list Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property configures the sort direction for Knowledge Base sections, allowing for either ascending or descending order.
What area does it affect? Knowledge Base sections
What does the default mean? The default value is "descending", which is the baseline setting used unless it is changed.
When should you review it? Review this property when adjusting the display order of Knowledge Base sections for user experience improvements.

Out of the box property record

Raw metadata from the property record.

Property name glide.knowman.section_sort_direction
Sys ID c807523c0a0a0b4400a688290292e29d
Type choice list
Application Global
Default value descending
Description Knowledge Base section sort direction:
Updated 2024-05-25 03:39:09

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... only Management v2.) • Alphabetically: uses the f article title (Short descript Note: This property ap Knowledge Managemen This property is not sup Knowledge Managemen Knowledge Base section sort direction (glide.knowman.section_sort_direction) Select the order, ascending in which articles are listed w section on the knowledge p used for sorting is set in the section sort field property. Note: This property ap ...