Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property configures a list of service portal record sys_ids that will utilize the sysparm_number URL parameter for article links instead of the default sys_kb_id. |
| What area does it affect? |
Service Portal Configuration |
| What does the default mean? |
The default value is "2086b814c3221200f3897bfaa2d3aea8,70cd9f3b734b13001fdae9c54cf6a72f", which is the baseline setting used unless it is changed. |
| When should you review it? |
Review this property when configuring service portals or optimizing article link formats. |
Out of the box property record
Raw metadata from the property record.
| Property name |
glide.knowman.serviceportal.use_numbered_url.portals |
| Sys ID |
145761fb4da03410f87743b5dac3ff2a |
| Type |
string |
| Application |
Global |
| Default value |
2086b814c3221200f3897bfaa2d3aea8,70cd9f3b734b13001fdae9c54cf6a72f |
| Description |
This property contains a comma-separated list of service portal record sys_ids. For any portal record specified in this property, the article link will be displayed with the sysparm_number URL parameter instead of sys_kb_id |
| Updated |
2024-05-25 03:38:53 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... edit knowledge articles. • Type: string • Default value: none • Location: System Properti Note: If the property v the indexing is enabled Comma-separated list of service portal record sys_ids (glide.knowman.serviceportal.use_numbered_url.portals) Configure the property value sys_id of any portal so that a in portal widgets (for examp Useful, Featured, Most viewe related article) and search re sysparm_number paramete sys_kb_id parameter. • ...
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