Property reference

`glide.knowman.serviceportal.use_numbered_url`

The glide.knowman.serviceportal.use_numbered_url property configures the display of article links in the service portal. When set, it uses a numbered URL parameter for specified records, enhancing user navigation and tracking.

Default: Not stated
Type: string
Application: Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	This property allows the use of a numbered URL parameter instead of the default sys_kb_id for specific service portal articles, improving link management.
What area does it affect?	Service Portal Configuration
What does the default mean?	No default value is stated in the ServiceNow documentation.
When should you review it?	Review this property when configuring article links for better user experience in the service portal.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name	`glide.knowman.serviceportal.use_numbered_url`
Type	string
Application	Not stated
Default value	Not stated
Description	Not stated

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context

Context preview Snippet 1

... set the property value to https:// www.example.com/support. sn_csm_ec.proactive_inactivity_time Set the inactive period (in seconds) to trigger help in Engagement Messenger. • Type: integer • Value: 2 • Location: System Properties glide.knowman.serviceportal.use_numbered_url The property contains a comma-separated lis service portal record sys_ids. For any portal re specified in this property, the article link will b displayed with the sysparm_number URL para instead ...

More in `glide.knowman`

Other properties in the same namespace.

glide.knowman.section_sort_direction This property configures the sort direction for Knowledge Base sections, allowing for either ascending or desc glide.knowman.seo.pages.meta_description.length This property defines the character limit for SEO description tags associated with knowledge articles, impacti glide.knowman.serviceportal.enable_redirect This property activates the redirection feature for the Knowledge Management Service Portal, directing users t glide.knowman.serviceportal.seo_user_agent This property specifies the user-agent patterns used to recognize search crawler bots, impacting how content i glide.knowman.serviceportal.use_numbered_url.portals This property configures a list of service portal record sys_ids that will utilize the sysparm_number URL para glide.knowman.show_descriptions This property controls whether descriptions are shown in the Knowledge section, enhancing user comprehension o glide.knowman.show_flag This property determines whether the 'Flag Article' option is visible to users, allowing them to report issues glide.knowman.show_flag.roles This property defines a comma-separated list of roles that have the ability to flag knowledge articles for rev

All 115 properties in glide.knowman →