glide.knowman.show_user_feedback.roles
ServiceNow property description:
List of roles (comma-separated) that can see user comments on an article:
Attributes
- Sys ID: c9aeb7c00a0a0b8201cb7c570e1ce5b9
- Type: string
- Application: Global
- Default value: nan
AI generated property description:
The ServiceNow property `glide.knowman.show_user_feedback.roles` specifies which user roles are permitted to view user comments on knowledge articles. This property takes a comma-separated list of roles, allowing administrators to control access to user feedback based on role assignments. By configuring this property, organizations can ensure that only authorized personnel, such as knowledge managers or specific support staff, can see user comments, thereby maintaining control over the visibility of potentially sensitive or unmoderated feedback. This setting enhances security and content management within the knowledge base by restricting comment visibility to designated roles. For more detailed information, refer to the ServiceNow documentation on hiding user comments on articles.
Source