SN System Properties Reference
Property reference

glide.knowman.show_user_feedback.roles

The glide.knowman.show_user_feedback.roles property defines which roles are permitted to view user comments on articles. Admins should review this setting to ensure that appropriate personnel have access to user feedback for better content management.

Default: Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property specifies a comma-separated list of roles that can access user comments associated with articles.
What area does it affect? Knowledge Management
What does the default mean? No default value is documented in this property record.
When should you review it? Review this property when adjusting user access to feedback on articles.

Out of the box property record

Raw metadata from the property record.

Property name glide.knowman.show_user_feedback.roles
Sys ID c9aeb7c00a0a0b8201cb7c570e1ce5b9
Type string
Application Global
Default value
Description List of roles (comma-separated) that can see user comments on an article:
Updated 2024-05-25 04:39:54

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... <blank> ◦(New‎ When the Glide Property 'glide.knowman.show_user_feedback' is not set to 'never', feedback comments will be visible on knowledge articles to users with the roles defined in the Glide Property 'glide.knowman.show_user_feedback.roles'. Due to the potentially sensitive information in a feedback comment, an instance admin may not want the feedback to be visible. • Security Risk ◦(Old‎ <blank> ◦(New‎ If this property ...
Documentation excerpt View supporting context
Context preview Snippet 2
... user comments. If you sele Never, none of the roles will be able to see the comments. List of roles (comma separated) that can see user comments on an article (glide.knowman.show_user_feedback.roles) Enter role names exactly as they appear in User Administration > Roles. If the Show user comme knowledge articles property is selected, users w roles listed here can add and ...
Additional source link Another external reference for this property
Open reference