SN System Properties Reference
Property reference

glide.knowman.show_yn_rating

The glide.knowman.show_yn_rating property enables the display of a yes/no rating option for articles. Admins should consider this setting to enhance user feedback on article usefulness, with the default behavior showing the rating option.

Default: true Type: boolean Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property controls whether users can provide feedback on articles by rating them as helpful or not.
What area does it affect? Knowledge Management
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when adjusting user feedback mechanisms for knowledge articles.

Out of the box property record

Raw metadata from the property record.

Property name glide.knowman.show_yn_rating
Sys ID 765fd337c0a801660112da440e7de925
Type boolean
Application Global
Default value true
Description Show the "Was this article helpful?" yes/no rating option.
Updated 2024-05-25 03:39:02

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... Separate proper enable you to identify specific roles for each opti separately. All roles in those properties must also listed here. Show the "Was this article helpful?" yes/no rating option. (glide.knowman.show_yn_rating) Select the check box to display the "Was this arti helpful?" rating to users with roles set in the asso property. This appears only if the Show article ra section ...
Additional source link Another external reference for this property
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