glide.knowman.show_yn_ratingThe glide.knowman.show_yn_rating property enables the display of a yes/no rating option for articles. Admins should consider this setting to enhance user feedback on article usefulness, with the default behavior showing the rating option.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property controls whether users can provide feedback on articles by rating them as helpful or not. |
|---|---|
| What area does it affect? | Knowledge Management |
| What does the default mean? | The default value is "true", which means this behavior is enabled by default. |
| When should you review it? | Review this property when adjusting user feedback mechanisms for knowledge articles. |
Raw metadata from the property record.
| Property name | glide.knowman.show_yn_rating |
|---|---|
| Sys ID | 765fd337c0a801660112da440e7de925 |
| Type | boolean |
| Application | Global |
| Default value | true |
| Description | Show the "Was this article helpful?" yes/no rating option. |
| Updated | 2024-05-25 03:39:02 |