SN System Properties Reference
Property reference

glide.knowman.sp.search_context

The glide.knowman.sp.search_context property defines the contextual search context for knowledge base searches from service portal search sources. Admins should review this setting to ensure that the search context aligns with their knowledge management strategy and user needs.

Default: Knowledge Search Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property configures the search context used for knowledge base searches initiated from service portal sources, influencing search results and relevance.
What area does it affect? Knowledge Management
What does the default mean? The default value is "Knowledge Search", which is the baseline setting used unless it is changed.
When should you review it? Review this property when adjusting search configurations or optimizing knowledge base accessibility.

Out of the box property record

Raw metadata from the property record.

Property name glide.knowman.sp.search_context
Sys ID e867573c53001300a9a2664906dc34e0
Type string
Application Global
Default value Knowledge Search
Description Contextual search context for supporting KB search from SP Search Sources
Updated 2024-05-25 04:07:17

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... request = { keyword: queryText, language: "", // To pass data to filter on different metadata. variables: { kb_knowledge_base: ['Knowledge'], kb_category: '', author: [''] }, // Provide the following. context: gs.getProperty('glide.knowman.sp.search_context', 'Knowledge Search'), resource: 'Knowledge', order: "relevancy,true", // Provide the pagination variables. start: queryLocation, end: queryLocation+count, attachment: false, // Provide any additional metadata you want to include in your results. knowledge_fields: ...
Additional source link Another external reference for this property
Open reference