Property reference

glide.knowman.task_kb

The glide.knowman.task_kb property specifies the sys_id of the knowledge base used for creating knowledge articles from task records. Admins should review this setting to ensure that knowledge articles are generated in the correct knowledge base, impacting knowledge management workflows.

Default: dfc19531bf2021003f07e2c1ac0739ab Type: string Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines which knowledge base is utilized when generating knowledge articles from task records, ensuring proper categorization and management of knowledge content.
What area does it affect? Knowledge Management
What does the default mean? The default value is "dfc19531bf2021003f07e2c1ac0739ab", which is the baseline setting used unless it is changed.
When should you review it? Review this property when configuring knowledge management processes or changing knowledge base structures.

Out of the box property record

Raw metadata from the property record.

Property name glide.knowman.task_kb
Sys ID 50aef493ff4131003f07ffffffffffd3
Type string
Application Global
Default value dfc19531bf2021003f07e2c1ac0739ab
Description The sys_id of the knowledge base when creating knowledge from task records
Updated 2024-05-25 04:25:09