glide.knowman.task_kb

ServiceNow property description:

The sys_id of the knowledge base when creating knowledge from task records

Attributes

  • Sys ID: 50aef493ff4131003f07ffffffffffd3
  • Type: string
  • Application: Global
  • Default value: dfc19531bf2021003f07e2c1ac0739ab
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AI generated property description:

The ServiceNow property `glide.knowman.task_kb` specifies the sys_id of the knowledge base that is used when creating knowledge articles from task records. According to the provided documentation, this property is essential for routing knowledge submissions to the appropriate knowledge base. When a task record, such as an incident or problem, is converted into a knowledge article, the system uses the sys_id defined in `glide.knowman.task_kb` to determine the target knowledge base. This ensures that the newly created knowledge articles are organized and stored in the correct location within the ServiceNow platform. Proper configuration of this property is crucial for maintaining an efficient and organized knowledge management process.

Source

Related property: glide.knowman.recent_tasks