SN System Properties Reference
Property reference

glide.knowman.usage_metrics_duration

The glide.knowman.usage_metrics_duration property captures knowledge usage metrics in minutes. Admins should review this setting to ensure accurate tracking of knowledge article engagement, with a default duration of 60 minutes.

Default: 60 Type: integer Application: Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property sets the duration in minutes for capturing knowledge usage metrics, influencing how long user interactions are tracked.
What area does it affect? Knowledge Management
What does the default mean? The default value is "60", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when adjusting knowledge tracking requirements or analyzing usage data.

Out of the box property record

Raw metadata from the property record.

Property name glide.knowman.usage_metrics_duration
Sys ID bc83a00f73c32010b5c7ed64fbf6a7c5
Type integer
Application Global
Default value 60
Description To capture the knowledge usage metrics in minutes
Updated 2024-05-25 04:36:10

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... such as article views, page views, and portal searches to track aggregated knowledge usage by users. Before you begin Set the duration over which the metrics are aggregated through the glide.knowman.usage_metrics_duration property. For more information, see Other knowledge properties. By default, the property value is set to 60 minutes. You must activate the Knowledge Management v3 plugin (com.snc.knowledge3). Role required: admin ...
Additional source link Another external reference for this property
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