glide.knowman.view_age.days The glide.knowman.view_age.days property sets the number of days used to calculate the view count of knowledge articles. Admins should review this setting to ensure it aligns with their reporting needs and the default behavior of counting views over the specified time frame.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property determines the time period in days for which article views are summed, impacting analytics and reporting on knowledge article usage. |
|---|---|
| What area does it affect? | Knowledge Management |
| What does the default mean? | No default value is stated in the ServiceNow documentation. |
| When should you review it? | Review this property when adjusting view count reporting or after changes to knowledge article management. |
Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.
| Property name | glide.knowman.view_age.days |
|---|---|
| Type | Not stated |
| Application | Not stated |
| Default value | Not stated |
| Description | Not stated |
Official references and nearby text excerpts where this property appears.
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